Marshal8e6 enewsletter
 
February 25, 2009
Secure Your Learning Environment
  
 

Security Spotlight

IT Security: Target: The Web
No longer focused on the network, hackers have a bull's eye now trained squarely on web-based applications. What, if anything, can school districts do to thwart them?
The Journal
February 5, 2009

Marshal8e6 Expands Security Options for K-12 Web-based Communications
Marshal8e6 has recently announced an expanded suite of Internet security solutions aimed at helping K-12 schools and districts secure all forms of Web-based communications.
The Journal
January 28, 2009

Dangerous Liaisons - Valentine's Day Attracts Malicious Spam

The exploitation of Valentine's Day by spammers has become an annual event as advertisers attempt to pawn everything from watches and jewelry to "the gift she really wants". Click here for full press release.


If you want to know more about what TRACE Labs is blogging about, click here.

Product Announcements

Available NOW!

New Database Category: We have just added a new category to the 8e6 Library — Translation Services. These are websites that provide free online text and web page translation tools or web-based screen readers.

8e6 Mobile Client 2.1: This update adds two additional test sites for the Mobile Client to verify whether it is reaching the R3000 set up on the internal network or the R3000 set up in the Mobile mode outside of the network.

MailMarshal Exchange 5.3: MailMarshal Exchange is an internal email filtering solution and ideally suited for Acceptable Use Policy enforcement, data leakage prevention (DLP) and compliance.

8e6 Enterprise Reporter 5.0.00 Release: This major upgrade dramatically increases the scalability of 8e6's historical reporting solution. You can now report up to 300,000 users through a single central user interface.

8e6 Threat Analysis Reporter 1.3 Release: This release is a security update that upgrades all the essential third party software applications that are part of the Threat Analysis Reporter.

Available SOON!

8e6 Authenticator for Apple: Marshal8e6 continues their commitment to the education market with the launch of Authenticator for Apple, which takes the functionality of the existing Authenticator for Windows and extends that to users of Apple workstations running Mac OS 10.5 or later.

Support Center

New Product Support Policy - Effective Now

The policy was written to determine when support is discontinued for Marshal products. It's designed to establish a predictable policy for discontinued product service levels so organizations can plan accordingly.

Technical Support Alert Subscription - Sign up Now!

Marshal8e6 now offers a Technical Support Alert service for our customers, resellers and distributors. Subscribers to this email list will be contacted whenever there are important technical announcements. These announcements will include Critical bug notifications and upcoming patch notifications.

Solutions Overview

Email Security
MailMarshal SMTP
MailMarshal Exchange
MailMarshal Secure Email Server
MailMarshal Service Provider Edition
MailMarshal e10000

End Point Security
Marshal EndPoint Security
8e6 Mobile Client

Web Security
WebMarshal
8e6 Professional Edition
8e6 ProxyBlocker

THREAT Labs
TRACELabs
Marshal8e6 Database

Special Offer - Up to 30% Off Web and Email Filtering!

We are offering existing customers up to 30% OFF selected Web and email filtering products.

So don't wait! Contact your Marshal8e6 representative for additional details at 1.888.786.7999 or visit us at www.marshal8e6.com.


 

 

  

Noteworthy Tech Tips

WebMarshal Support Tool

Marshal8e6 has developed a great tool to help technical support and development troubleshoot issues. This tool gathers all of the relevant information about your WebMarshal installation in one pass, saving you significant time. Click here to take advantage of this helpful tool.

8e6 Professional Edition - Filtering Pointers

If your R3000 (part of the 8e6 Professional Edition Suite )is not filtering, here is a checklist of things to look for:

If you have recently rebooted your 8e6 R3000, keep in mind that it may take up to 20 minutes to load the library into memory. The box cannot filter until the library has loaded.

If you are installing a new 8e6 R3000, you will need to activate your subscription and then perform a Full URL Library Update before it is ready to filter. New boxes ship WITHOUT the library. The Full URL Library Update takes about 2-3 hours to complete.

  • Verify that the server is physically powered-up and online.
  • If the server appears to be powered-up but you still cannot reach the GUI, try connecting a monitor to server to check for any error messages.
  • Verify that "Local Filtering" is ON in System -> Control -> Filter.
  • Verify that "Troubleshooting Mode" is OFF in System -> Diagnostics -> Troubleshooting Mode.
  • If the listening interface is not seeing network traffic, verify that the port on your switch or hub has not gone "bad." You can determine which interface is the Listening Device in System -> Mode -> Operation Mode.
  • If you are using a switch, recall that the listening interface should be connected to port on which you've configured a port mirror/span. A common problem is a broken port mirror.
  • Do a "Library Lookup" on a URL that you know exists in the library database (e.g. www.yahoo.com). If the results return "The URL/keyword is not in the master library," this means the daemons responsible for filtering are not enabled. Verify that Troubleshooting Mode is "off" and Overall Filtering is "on" (see above).
  • If you perform a Library Lookup on a URL and the results return one or more categories, the filtering daemons are working properly and the R3000 should be filtering any traffic that it sees. Be sure that the listening interface is, in fact, seeing traffic (i.e. do a packet capture, see below).
  • Go to System -> Diagnostics -> Troubleshooting Mode. Temporarily enable troubleshooting mode and then do a packet capture on the listening interface to confirm whether or not the R3000 is seeing traffic. Be sure to turn Troubleshooting Mode OFF when you're finished.

Marshal8e6 Press Corner

Marshal8e6 is making news around the globe. Click here to view some of our latest press highlights.

Meet Us at These Events!

OASBO (Ontario Association of School Business Officials)
Feb 25-26 | Toronto, Canada
MACUL Mar 18-20 | Detroit
ISE Executive Alliance Leadership Summit
Mar 26-27 | Atlanta
ISE Executive Forum Apr 2 | Dallas
RSA Apr 20-24 | San Francisco
INFOSEC Apr 28-30 | London
AusCERT May 17-22 | Gold Coast
INTEROP May 19-21 | Las Vegas
NECC Jun 28-Jul 1 | Wash DC

*Orange = Education Events
*Purple = Enterprise Events

We'd like to hear from you. Please send comments and/or suggested topics to karen.tacy@marshal8e6.com.

If you have questions, please contact your Marshal8e6 representative or contact us directly at 1.888.786.7999.
 
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